BEST PRACTICE CASE STUDY: CPO HANSER SERVICE

‘Strategic development of a scientific congress’

DGPPN Congress

BY INCON PARTNER: CPO HANSER SERVICE

DGPPN CONGRESS HOSTED AT CITY CUBE (SINCE 2015) - BERLIN, GERMANY

INTRODUCTION

In 2003 CPO HANSER SERVICE (CPO) became the Core PCO for the German Association for Psychiatry, Psychotherapy and Psychosomatics (DGPPN) Congress. CPO’s primary focus was on the sustainable improvement of services for the participants and increasing the financial surplus for the association.

Since becoming the Core PCO of the DGPPN Congress, CPO has increased attendance from 1,800 participants to 9,500 participants visiting from 49 countries, making it the largest congress in the field of Psychiatry in Europe.

DGPPN CONGRESS 2016 – BERLIN, GERMANY

WHAT IS THE DGPPN CONGRESS?

The DGPPN is the largest scientific medical association focussing on mental health in Germany.

It pools the competence of 9000 doctors and scientists in the fields of psychiatry, psychotherapy and psychosomatics who work in university and non-university hospitals, in office-based practices and in research.

The DGPPN holds a yearly Congress in Berlin with a different theme every year, covering a wide range of fields affecting mental health from research and clinical practice to social issues and human rights.

VISIT CONGRESS SITE: DGPPN CONGRESS →

DGPPN CONGRESS 2016 – BERLIN, GERMANY

CPO’S SOLUTIONS

01

We created a core office staff as an integral part of our services. CPO team members continuously took care of the congress and its active participants all year round. For instance, CPO staff personally monitored and managed the electronic submission of abstracts so that abstract handling was not left to the anonymity of a software system.

02

We utilised our web-based congress information system CO CONGRESS ONLINE® to deliver updated and comprehensive information about the congress. At an early stage each year the congress programme was generated and made available to delegates. Each participant had the ability to create their own personal congress programme schedule from over 600 sessions and 2,100 submitted abstracts, all available via CPO's own app.

03

We provided exclusive access to a physician portal of one of our partners with 170,000 physicians' addresses (in Germany alone) which was been a successful marketing tool in attracting delegates to the congress.

04

We promoted and organised the DGPPN Academy which significantly contributed to the year-on-year increasing visitor records, offering more than 80 training workshops over the 4-days of the congress.

05

We played a major role in handling the national and international CME credits for the accreditation of the congress with the relevant medical entity. CPO also organised the evaluation of the conventions and provided the ability for participants to either print their certificates onsite or download them after the congress.

06

We successfully proposed and introduced Congress-Kindergarten, an initiative which was implemented to help offer parents childcare whilst they attend the congress.

07

We integrated the High School Students' Congress which attracted more than 700 students from Berlin high schools each year, as well as the Teacher Congress and Patient Day.

08

We managed a technical crew that ensures the smooth running of all lecture presentations which were transmitted to the lecture halls via the in-house network from a centralised media centre where they were coordinated by qualified media technicians.

10

We encouraged DGPPN to record the most important presentations as a webcast and to make these available via the DGPPN’s electronic library.

DGPPN CONGRESS 2016 APP, PRODUCED & MANAGED BY CPO HANSER SERVICE

OUTCOMES

INNOVATION & IMPACT:

• CPO’s bespoke congress app gave each participant the ability to create their own personal congress programme schedule from over 600 sessions and 2,100 submitted abstracts.

• CPO’s web-based congress information system CO CONGRESS ONLINE® delivered live and  comprehensive information about the congress directly to delegates and participants helping to keep them up-to-date in advance and throughout the congress.

• CPO's proposed Congress-Kindergarten enabled DGPPN delegates to bring along their children to the congress knowing they will be taken care of whilst they attend the congress events.

COMPARISON REPORT:

	2003	2016
COUNTRIES REPRESENTED	17	51
EXHIBITORS	45	86
ABSTRACTS	1,400	2,800
PARTICIPANTS	2,300	9,500

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ABOUT INCON PARTNER

CPO HANSER SERVICE is a Professional Congress Organizer and Association Management Company offering full or partial service for national and international associations, companies and other institutions.

CPO, based in Berlin and Hamburg, offers full or partial service for national and international associations, companies and other institutions and has organized over 6,000 congresses and events of all sizes throughout Europe and worldwide. CPO works also as Core PCO on a long-term basis and has divisions specialized in event and destination management.

CPO is a member of IAPCO, PCMA and ICCA, among others.

Find out more: CPO HANSER SERVICE →

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ABOUT INCON

INCON is a global partnership of trusted conference and association management companies, whose unique collaboration results in the design and delivery of innovative and impactful client events. INCON Partners operate in over 170 destinations from over 81 global offices with a staff of 3,500 employees spread throughout the world..

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