INCON EXPERT ARTICLE

 
 
 

Working with clients and managing their expectations

Establishing strong relationships with clients is key for a Professional Conference Organiser (PCO) to achieve success and the Project Manager is the face of the PCO.

It is crucial in the initial stage for the Project Manager to receive a thorough briefing on the background of the client event in the handover from the sales team. The first meeting agenda should allow for discussion of the financial and non-financial objectives, marketing and sponsorship targets and the delegate profile…

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By Edwina Stevens and Joanne Tovey Project Managers Arinex

By Edwina Stevens and Joanne Tovey
Project Managers
Arinex



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This article is No.7 in a series of expert articles brought to you by INCON. To consult other articles please visit our Expert Article archive.

For more information please contact:

Angela Guillemet
Executive Director of INCON
T: +353 86 311 40 67
E: angela@incon-pco.com
W: www.incon-pco.com

 

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