As a Sustainable Industry High Quality Hospitality is the Key for Our Future

Sustainability is becoming more and more important, but what does sustainability really mean for the hospitality industry? Mr. Hiroshi Mizohata and Nigel Simpson from the Osaka Convention & Tourism Bureau were interviewed by Ms. Shizuka Higashikawa from Japan Convention Services (JCS), an INCON Partner, to get their opinions about how to make the hospitality industry a sustainable one.